guy handing an ice cream cone

One Vital Component for Awesome Customer Service

While eating dinner with my wife this evening, she was telling me about customer service phone call experiences she had with two different companies. It went something like this: “I’ve talked to at least three different people at this new company, and they’ve all been super friendly and helpful! Every person I ever talked to […]
by Darrell Haemer / February 2, 2018 /In Organizational Strategy
gym weights

Instead of New Year Resolutions…

It might still seem like a month or two away, but the new year is upon us, and a wave of those optimistic new year resolutions and goals are coming with it. That snarkiness right there might lead you to think I’m a naysayer about resolutions, but that’s not the whole truth. I know there’s […]
by Darrell Haemer / December 16, 2017 /In Organizational Strategy
misused tools

Word Processor, Spreadsheet, or Page Layout?

Using the right tool for the job is a good start to creating a better product in less time and with fewer frustrations. This concept is broadly applicable, but I want to look at a specific set of software tools commonly used in offices on a daily basis, and I want to lay out some […]
by Darrell Haemer / September 28, 2017 /In Technology, Tools
algebra equation with geometry design

Algebra vs. Geometry: The Battle for “Real World”

If you’re not really a math person, this is for you. And based on my life experience, there’s a pretty good chance you don’t like math. There’s an even better chance you don’t like algebra, specifically. I’ve often heard statements like, “I don’t really like math, but at least geometry is useful, unlike algebra.” and […]
by Darrell Haemer / August 1, 2017 /In Tools
Comm Guide header

Communications Design Guide for Non-Designers

Every day, a receptionist, or admin assistant, or manager, or engineer, or some other non-designer role is asked to create a product that requires design and communication skills. It might be a brochure, web page, presentation slide, social media graphic, or something else, and they have to churn something out with no training and no […]
by Darrell Haemer / July 26, 2017 /In Tools, Tutorials

3 Steps to Great Meetings

I learned the importance of having focused meetings from my college orchestra director. I’ll never forget the lesson he taught us when some of us weren’t paying attention and time was being wasted. It went something like this (paraphrased): When you’re not paying attention and you have to repeat a question or we have to […]
by Darrell Haemer / June 17, 2017 /In Organizational Strategy, Tools
modern building

Create the Right Conditions

This is the third and final post in this series covering the 3 keys of a healthy organization, which are: Do the right things, with the right tools, in the right conditions. What I mean by conditions is our environment, so let’s start there. What is an environment? It’s the sum of a space and all the stuff therein. It […]
by Darrell Haemer / June 8, 2017 /In Space Design
spreadsheet formulas

Four Favorite Spreadsheet Functions

If you’ve already seen my post, Six Tips for Sexier Spreadsheets, I don’t want you to get the idea that snazzy looks is all that matters. That’s spreadsheet blasphemy! In order to maintain balance, I want to overview a few spreadsheet functions I find myself using frequently when building spreadsheets. I’m using Google Sheets for […]
by Darrell Haemer / June 1, 2017 /In Technology, Tools, Tutorials
Sad spreadsheet

Six Tips for Sexier Spreadsheets

That’s right; I believe our spreadsheets can, and should be, sexier. Spreadsheets can be useful for all kinds of processing and organization tasks; and if we’re going to be using it as a tool, we should make the experience as healthy as possible. I’m not talking about turning your digital workflow inside-out here. These are […]
by Darrell Haemer / May 23, 2017 /In Technology, Tools, Tutorials
Icon of folder on dark background

Use the Right Tools

This is the second post in a series covering the 3 keys of a healthy organization, which are: Do the right things, with the right tools, in the right conditions. Once you have your organizational strategy in place—which includes why you’re doing something, what you’re trying to do, and the style in which you’ll do it—it’s time to find the right […]
by Darrell Haemer / May 11, 2017 /In Technology
Light bulb with idea bubbles

Do the Right Things

This is the first of three posts covering the 3 keys of a healthy organization. I want to break this large concept into two major pieces, and then each of those pieces into questions. That may sound a bit odd right now, but I think it will make sense once we get there. It’s just one of […]
by Darrell Haemer / May 4, 2017 /In Organizational Strategy
Triptych of idea bubbles, folder icon, and modern building

3 Keys to a Healthy Organization

Welcome! This is, in fact, the first post of this blog, so welcome to the beginning! Let’s cut right to the chase, shall we? I’ll be covering content within three primary fields: organizational development, technology (tools), and space design. Those fields are the three-fold approach of Haemer to creating health in business. I want to unpack that […]
by Darrell Haemer / April 24, 2017 /In Organizational Strategy, Space Design, Technology